Privacy and data handling ยท privacy

Privacy Policy

This policy explains what information Daialog collects, how we use it, when it is shared, and what rights users may have under applicable privacy laws.

Effective date
May 25, 2025
Applies to
Clients, candidates, and site visitors
Core data
Account details, profile data, video, audio, and usage signals
Primary use
Operate, improve, and secure the recruiting platform
Need a data request handled?

Use the contact address on this page for access, correction, deletion, portability, or processing questions.

Email privacy team
Section 01

1. Information We Collect

  • Clients: Name, contact details including work address, email, and phone numbers, employment information, login credentials, and payment information.
  • Candidates: Name, contact details including work address, email, and phone numbers, employment information, union membership, education information, demographic details such as gender, age, and race or ethnicity, video and audio data, likeness, responses to application questions and assessments, and account credentials.
  • Collected automatically: Inferences from profile information or video interviews, IP address, device ID, browser type, operating system, location information, and product usage information such as pages visited and features used.
Section 02

2. How We Use Your Information

  • Provide, personalize, and improve the services.
  • Transcribe and analyze video content using AI tools.
  • Match candidates with job opportunities.
  • Enable recruiters and employers to evaluate candidates.
  • Communicate with users and respond to inquiries.
  • Maintain security and prevent fraud.
  • Support other legitimate business purposes tied to operating Daialog.
Section 03

3. Sharing Your Information

  • Recruiters and employers, if you are a candidate.
  • Candidates, if you are an employer or recruiter posting roles.
  • Service providers that help operate the platform, such as hosting and analytics vendors.
  • Legal authorities when required by law or when needed to protect Daialog's rights and defend against claims.

Daialog does not sell personal information.

Section 04

4. Information Retention

Daialog retains personal information for as long as needed to provide the services or comply with legal obligations.

Section 05

5. Your Rights

Depending on your jurisdiction, you may have rights to know what information is collected, access your data, correct inaccurate information, delete data, object to or restrict processing, and request data portability.

To exercise these rights or ask a privacy question, email info@daialog.io.

Section 06

6. Information Security

Daialog uses industry-standard measures to protect information, but no system is completely secure and use of the services remains at your own risk.

Section 07

7. Children's Privacy

The services are not intended for individuals under 18, and Daialog does not knowingly collect information from children.

Section 08

8. International Data Transfers

If you are located in the EU, EEA, or UK, your personal data may be transferred to and processed in countries outside your jurisdiction, including the United States where Daialog Technologies LLC is headquartered.

Daialog relies on appropriate safeguards for international transfers as required under applicable data protection laws.

  • The EU-U.S. Data Privacy Framework and the UK extension where applicable.
  • Standard Contractual Clauses approved by the European Commission.
  • Other legally recognized transfer mechanisms.

Daialog's cloud providers are expected to implement GDPR-aligned safeguards. By using the services, you acknowledge these transfers and the associated legal risks where required by law.

Section 09

9. Changes to This Policy

Daialog may update this Privacy Policy from time to time. The latest version will remain available on the website.

Section 10

10. Contact Us

For privacy questions or requests, contact info@daialog.io.

Support

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